We take pride in our handcrafted pens and want you to be completely satisfied with your purchase.

• Damaged or Defective Items: If your pen arrives broken or defective, we will replace it with a similar one at no additional cost.
• Returns & Refunds: If you’re not happy with your pen, contact us to arrange a return. Once we receive the pen in its original condition, we will either issue a full refund or offer a similar replacement—whichever you prefer.
• Scratch & Dent Pens: These pens have minor cosmetic imperfections that don’t meet our usual standards, but they write perfectly. If you love a pen with extra character at a reduced cost, this category is for you! Scratch & Dent(Learning Curve Collection) pens are sold as-is and are generally not eligible for refunds or replacements.
• Exclusions: Running out of ink is not a valid reason for a return. Parker Cross style refills are widely available and easy to replace.

If you have any concerns, please reach out—we’re happy to help!